Central Customer Service & Complaint Management Cell (CCS& CMC)

 

Head Office

Sl No Name Designation Position in Committee

Phone Number

Fax Number E-mail
 1 Tarana Yasmin AVP Head of Complaint Cell (HCC)

+88 02 9563883 Ext -114

 +88 02 9563692 tarana.yasmin@primefinancebd.com
 2 Md. Masudur Rahman Manager Complaint Handling Officer (CHO)

+88 02 9563883 Ext-123

 +88 02 9563692 complain@primefinancebd.com
 3 Mohammad Moazzem Hossain Sr. Exe. Officer Member (CCS & CMC)

+88 02 9563883 Ext-135

 +88 02 9563692 complain@primefinancebd.com

 

Branch Level Customer Service & Complaint Management Desk (BLCS&CMD)

Branch 1: Chittagong Branch

Sl No. Name Designation Position in Committee Phone Number Fax Number E-mail
1 Ali Sayka Khanam Asst. Manager Member (BLCS & CMD) +88 031 2522663 +88 031 2522664 complain@primefinancebd.com

 

Branch 2: Rajshahi Branch

Sl No. Name Designation Position in Committee Phone Number Fax Number E-mail
1 Adnan Wasim Mahmud Hasan Sr. Officer Member (BLCS & CMD) +88 0721 774801 +88 0721 774803 complain@primefinancebd.com

 

Branch 3: Gulshan Branch

Sl No. Name Designation Position in Committee Phone Number Fax Number E-mail
1 Md. Amirul Islam Asst. Officer Member (BLCS & CMD) +88 8818403-4 +88 8833208 complain@primefinancebd.com

 

Branch 4: Uttara Branch

Sl No. Name Designation Position in Committee Phone Number Fax Number E-mail
1 Sk. Md. Rezowanur Rahman Asst. Officer Member (BLCS & CMD) +88 028933784 Not Available complain@primefinancebd.com